Accessibility

Last updated: October 9, 2026

Our commitment to making our website and services accessible to everyone.

Our commitment

Empire Distributions Inc. is committed to providing goods, services and information in a way that respects the dignity and independence of people with disabilities. We aim to meet the requirements of Ontario's Accessibility for Ontarians with Disabilities Act (AODA) and to treat all customers, suppliers and visitors fairly.

Our website

We aim for this website to meet the Web Content Accessibility Guidelines (WCAG) 2.0, Level AA. This includes:

• text alternatives for meaningful images;
• headings and page structure that work with screen readers;
• pages that can be used with a keyboard, including our enquiry forms and pop-ups;
• readable text and colour contrast;
• respecting your device's "reduce motion" setting by turning off scrolling effects and animations.

We review the site as it changes. Some content, such as product packaging photos supplied by brand owners, may not yet be fully accessible. If you have trouble with any part of the site, please tell us.

Alternate formats and support

If you need information from this website in another format, such as large print or an accessible document, or you need help placing an enquiry, contact us and we will work with you to provide it promptly and at no extra cost.

Feedback

We welcome feedback on accessibility. You can reach us by phone, email or mail, and we will respond within five business days.